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FAQ


Shipping in Canada
Free shipping is offered on all orders with Canada Post's Expedited service, which takes 1-7 business days depending on the destination.If you need your Damn Heels faster you can select a faster shipping method at checkout. Shipping rates are automatically calculated through Canada Post based on your postal code.  

Shipping to the US
Free shipping is offered on all orders with Canada Post's Small Packet USA service, which takes 5-10 business days depending on the destination. If you need your Damn Heels faster you can select a faster shipping method at checkout. Shipping rates are automatically calculated through Canada Post based on your postal code. Please note that you may be responsible for additional duties and taxes depending on the quantity ordered.

International Shipping
Free shipping is offered on all orders with Canada Post'sInternational Small Packet service, which takes 2-6 weeks depending on the destination. If you need your Damn Heels faster you can select a faster shipping method at checkout. Shipping rates are automatically calculated through Canada Post based on your postal code. Please note that you may be responsible for additional duties and taxes depending on the quantity ordered.

Sizing
Damn Classics are available in four sizes: small (5-6), medium (7-8), large (9-10) and extra-large (11-12).
  US EU UK
Small 5/6 36/37 3/4
Medium 7/8 38/39 5/6
Large 9/10 40/41 7/8
Extra Large 11/12 42/43 9/10

Sizes do fit smaller. If you wear the larger half size (ex. size 6.5), we'd suggest going the next size up for a more comfortable fit (medium).

 

The Damn Glamorous collection is available in full sizes. The larger sizes fit small so we recommend the following:

US (What you typically wear) Recommended Damn Heels sizes (US)
6 6
7 7
8 9
9 10
10 -

 

Returns and Exchanges
We want you to love your Damn Heels. If you aren’t happy with your order for any reason we'll exchange or refund your purchase. Please return your order within 14 days of receipt in the original packaging and in an unused condition for a full refund or exchange.

Please send returns and exchanges along with a copy of your receipt and a note indicating whether you'd like to exchange or refund your purchase to:

Damn Heels Inc.
Attn: Returns
4 Belvedere Cres
Richmond Hill, ON
L4C8W2

 

Payment
Payment can be made by credit card or through Paypal. You can select your preferred payment at checkout.