QUESTIONS & ANSWERS

Shipping
We ship your Damn Heels with Canada Post with Expedited service. If you need your Damn Heels faster contact us and alternate arrangements will be made.

Shipping in Canada
Shipping rates are automatically calculated through Canada Post based on your postal code. Shipping in Canada takes 1-7 business days depending on the destination.

Shipping to the US
Shipping rates are automatically calculated through Canada Post based on your zip code. Shipping to the US takes 5-10 business days depending on the destination. You may be responsible for additional duties and taxes depending on the quantity ordered.

International shipping
Shipping rates are automatically calculated through Canada Post based on your postal code. International shipping takes 2-6 weeks depending on the destination. You may be responsible for additional duties and taxes depending on the quantity ordered.

Sizing
Damn Heels are available in four sizes: small (5-6), medium (7-8), large (9-10) and extra-large (11-12).
  US EU UK
Small 5/6 36/37 3/4
Medium 7/8 38/39 5/6
Large 9/10 40/41 7/8
Extra Large 11/12 42/43 9/10

Sizes do fit smaller. If you wear the larger half size (ex. size 6.5), we'd suggest going the next size up for a more comfortable fit (medium).

Returns and Exchanges
We want you to love your Damn Heels. If you aren’t happy with your order for any reason we'll exchange or refund your purchase. Please return your order within 14 days of receipt in the original packaging and in an unused condition for a full refund (less shipping charges) or exchange.

Please send returns and exchanges along with a copy of your receipt and a note indicating whether you'd like to exchange or refund your purchase to:

Damn Heels Inc.
4-425 Spadina Ave.
Toronto, ON
M5T2G6
CANADA